Frequently asked questions
shipping
We only ship within the US.
Yes, we offer free shipping on all orders regardless of how much you spend.
Send us an email at garciasports25@icloud.com within 1-2 hours of placing your order. Modifications or cancellations to an order are possible as long as it hasn’t shipped yet.
You will receive an email with tracking information 1-2 days after placing your order.
Please check your spam folder. Occasionally, our emails will arrive in your spam so be sure to check. If you still cannot locate the email, simply email us at garciasports25@icloud.com and we will be glad to assist you further.
Once your order has been received, we will ship your order the same day or the next day, not including weekends. If you place an order on Saturday, it could go out on the following Monday as long as it is not a holiday.
Once your product has been shipped, you should receive your order within 2-3 business days assuming that there are no delays.
We use USPS for all our shipping.
No, we do not.
Yes, we sure do.
No, you will not need to sign.
Yes. Please ship the product back to us so that we can offer you a refund or reship your product. It will be your responsibility to pay for the return shipping back to us.
Contact USPS: Reach out to USPS as soon as possible to inquire about your package. They may be able to provide more information about its status and whereabouts. You can contact them via phone, email, or their online customer service portal.
Provide Details: When contacting USPS, be sure to have your tracking number and any relevant details about the package ready. This will help them locate the package more efficiently and provide you with accurate information.
Follow this link to email them directly
Call: 1-800-ASK-USPS® (1-800-275-8777)
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
It’s definitely frustrating when a package shows as delivered but hasn’t reached you. Following these steps is a good plan of action. It’s surprising how often a neighbor or colleague ends up with the package by mistake. If it doesn’t turn up after a few days or your inquiries with neighbors and the post office yield no results, reach out to garciasports25@icloud.com for further assistance.
payment
Please place an order and go to checkout to see all the available methods. We have several payment methods, and it continually changes.
Please make sure that the billing address you have entered matches with what your bank has on record. If the issue persists, please contact us at garciasports25@icloud.com we will be glad to assist you.
Asking for your phone number during checkout serves as a security measure to help prevent fraudulent activity. By verifying additional information, such as your phone number, banks and credit card companies can enhance the security of transactions and ensure that the person making the purchase is the authorized cardholder. Rest assured that your phone number is not used for marketing purposes; its sole purpose is to enhance security and protect your account from unauthorized use
policies
We currently do not accept any returns or refunds after purchase. If you have any questions or concerns, please do not hesitate to contact us.
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Yes. If you are interested in making a large bulk/wholesale purchase, or are interested in resale, please contact us at garciasports25@icloud.com
products
Yes, our products are 1st & 3rd party tested to great lengths to ensure that their validity are generally more trustworthy sources of information.